The strategy is planned, objectives are set, and each department has a...
Read moreEnhancing Public Sector Strategy Execution with Amplon
Introduction
Public-sector organizations often struggle with creating clear priorities and measurable objectives due to broad mandates and limited tools for tracking progress. The Municipality of Siuntio in Finland faced similar challenges. To improve the clarity and consistency of its strategy execution, Siuntio adopted Amplon’s digital Hoshin Kanri software in 2023. The software, supported by Amplon’s new AI Coach feature, enabled the municipality to turn high-level ambitions into practical, data-driven objectives.
Challenges in Strategic Planning
As a small municipality with responsibilities spanning technical services, education, culture, and sustainability, Siuntio found it difficult to translate its broad goals into concrete actions. Goals such as “make the city beautiful” remained vague and left departments without clear direction. Without standardized KPIs or a consistent planning process, the municipality struggled to prioritize, measure progress, or track decisions from year to year.
Partnering with Amplon
Siuntio’s Municipal Manager, already familiar with the Hoshin Kanri methodology, recognized the value of a structured approach to public-sector strategy. Working with Amplon, the municipality established X-matrix consisting of a parent matrix as municipality-wide strategy and child matrixes to be department-specific. This structure created a clear link between long-term goals and annual objectives and aligned planning with long term objective of four-year aligning with municipal election cycle.
Amplon played a central role in helping Siuntio refine its ambitions into measurable objectives and develop KPIs tailored to public-sector realities. Amplon provided a standardized method for planning and reviewing strategy, ensuring that all departments followed the same process. Once completed, annual objectives were presented to the municipal board, improving transparency and creating a shared understanding across the municipality and the board of directors.
AI-Driven Strategy Support
The introduction of Amplon’s AI Coach significantly accelerated the strategy creation process. The AI tool guided managers in defining concrete objectives, suggested realistic KPIs, and offered step-by-step support in applying the Hoshin Kanri methodology. Instead of struggling with broad or unclear aims, municipal leaders gained immediate access to structured, data-informed suggestions. This not only improved the clarity of strategy documents but also strengthened strategic alignment across departments.
Results and Impact
With Amplon, Siuntio established clearer priorities, more consistent planning practices, and a transparent strategy deployment process. Employees across the municipality gained a stronger understanding of how their work contributed to the broader strategy. Leaders benefited from improved decision-making, as they could now adjust objectives and track progress within a structured digital environment. The creation of measurable KPIs, once considered too difficult for municipal contexts, became feasible through the combination of expert guidance and AI support.
